Dealing With Insurance During Damage Restoration

Fire Damage & Water Damage

A huge part of our business is water and fire damage restoration; jumping to handle emergencies and to help homeowners in the Austin, TX and surrounding areas restore their properties. A major step throughout this process is handling the insurance claim; something no one ever wants to do. Regardless of what the claim is, the entire insurance process can be such a hassle. We know exactly how it is, but it is also one of the most important steps in this process. That’s why, we’re putting together any tips we have on today’s blog for you. 

Step One

Right after a disaster has settled, the damage can be overwhelming. Before touching or moving anything around, it’s imperative to document the extent of the damage. For peace of mind, many people opt to hire a professional restoration company (but we’ll touch on that more below). Everything from your small, personal belongings to the walls and structure of the home- the more documentation for the insurance company, the better.

Step Two

After everything is documented properly, we’re able to step right in and get to work minimizing damage and securing the area so everything is safe for everyone around. Fire often weakens the structure of the home, so our first concern is you and your family’s safety.

Hiring a Professional Restoration Company

When you work with a professional restoration company, like The Steam Team, we’ll do a separate fire damage analysis that will also be sent to your insurance company (before beginning our restoration process). No matter the size, we document everything, detailing the extent of the damage throughout the entire property.