When you’re dealing with a devastating experience like fire or water damage, the last thing you want to deal with is choosing a restoration company.  You probably just want your house back to the way it was before - and we’re here to help it get there. What should you look for in a professional restoration company?

Emergency Services

These situations rarely happen at convenient times and their immediate cleanup is essential to restoring your home. That’s why it’s important to find a restoration company with an emergency line available 24 hours every day 7 days a week for prompt cleanup!

Certification

Professional companies will carry a certification from an industry organization - like the Institute for Inspection, Cleaning, and Restoration Certification (IICRC). Here at the Steam Team, our technicians are all trained and certified by the IICRC.   

Provided Services

It’s important to find a restoration company that offers a wide range of services - especially because fire and water damage is an extensive restoration process. If you hire a company that specializes in one area, like odor removal, because you may end up needing to hire other companies to cover the other areas, like water extraction, mold removal, and even just a thorough carpet cleaning. Going with a company that handles it all is often the most cost-effective and efficient choice.

Insurance

Lastly, a professional company will have liability insurance. If you choose a company that doesn’t have insurance, any potential liabilities will likely end up coming out of your pocket. Unfortunately, this disaster could take a turn for the worse without insurance coverage - don’t forget to ask about it!

Here at The Steam Team, we know that dealing with this kind of extensive damage is never easy. We try to do everything we can to make it as simple as possible for the homeowners and family involved. If you’re experiencing any fire or water damage - don’t hesitate to contact us!